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Customer Service

We pride ourselves on our excellent customer service.  Please feel free to contact us if we can help you in any way.

Office Hours
10:00 AM to 4:30 PM Pacific Time Monday - Friday

Weekends - by appointment with Suzy or call 1-415-577-8688 for Leo

 

Telephone
Customer Service:      1-877-278-4790 US and Canada, outside the San Francisco Bay Area
                                    1-925-200-8166 in the San Francisco Bay Area and in countries outside US and Canada

 

E-mail
Contact Us on the web for a quote or a question

 

Mailing Address
PO Box 158
San Ramon, CA  94583

 

Note to International Residents who what to book with us:

US and Canadian Residents:

We can book all US and Canadian residents’ vacations without restrictions.  Canadians will likely save money booking with us rather than with a Canadian agent.

 

International Residents outside of US and Canada:

We can book clients from around the world on all land vacations and most cruise lines.  However, we cannot book clients outside of the US or Canada on Costa Cruise Line, or Oceania Cruises.  For those three lines, you must book with another agency if you do not reside in the US or Canada.  For other cruise lines and land vacations, please ask us for a quote!  Like our Canadian friends, you’ll likely save money booking with us.  There are lots of cruise lines that have wonderful cruise and vacation itineraries all over the world that we can successfully book you on. 

 

For helpful tips on paying for a trip in US $ when you reside in a country that uses a different currency, click here.

 

Thank you for your business!

CST #2077787-40                                             (877) 278-4790 10:30am-4:30pm, M-F Pacific Time

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